Organizations have witnessed drastic changes over the years due to the introduction of communication technologies such as internet. The wide usage of internet has provided users a new way of communication with the help of social networking websites such as Facebook and Twitter. Social Software as a Collaborative ERP Tool allow users to communicate in an effective manner.

With the rising usage of Social Software as a Collaborative ERP Tool among individuals for business purpose as well as for personal, many companies has started implementing policies for the proper use of these Social Software as a Collaborative ERP Tools. These Social Software as a Collaborative ERP Tools can help a company to collaborate with their business partners, employees, and customers.

Social Software as a Collaborative ERP Tool can be efficiently used by integrating with ERP system of company. These social media tools allow companies to get connected internally. The Social Software as a Collaborative ERP Tool or linking of ERP system with social tools acts as a secured interface between business partners. The Social Software as a Collaborative ERP Tools can benefits organization in communication, tracking all the processes and project workings and enhance customer engagement activities. Social Software as a Collaborative ERP Tool will also help user in maintaining knowledge base.

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Social Software as a Collaborative ERP Tool Market:

At present, with the high growth of social media and e-commerce, the market for Social Software as a Collaborative ERP Tool is increasing significantly. Social tools such as Twitter and LinkedIn are supporting the growth by continuous developments to integrate with ERP systems. Many customers visit these websites and search information and ask questions related to the company’s product.

Social Software as a Collaborative ERP Tool Challenges

Security is a key challenge faced by the enterprises while implementing Social Software as a Collaborative ERP Tool. There has been growth in the cyber-crimes that usually affects social networking websites. These ERP systems contains important information related to employees, vendors, customers and accessed by many users which increases the risk of data hacking and data loss. Integration of social tools with these ERP systems allow access to sensitive and personal information of individual, due to which companies focuses on security as a prime challenge. 

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Social Software as a Collaborative ERP Tool Market

Segmentation by Social Software as a Collaborative ERP Toolsolution:

• Tracking Analytics: The Social Software as a Collaborative ERP Tool software helps company in managing with employees and customers at the same time. This Social Software as a Collaborative ERP solution helps in monitoring various networking websites and track the topics and the advertisements.
• Mobile App Management: This Social Software as a Collaborative ERP Tool solution allow users to have integration with business apps with the help of API. Many organization uses social tools to pay attention to the activities of customers and to keep them updated with the company’s product.
• Content Management: This Social Software as a Collaborative ERP Tool solution allow organization to create a database which includes business documents and files. Social Software as a Collaborative ERP Tool allow user to manage and update data repositories.

Companies such as IBM, Cisco, Microsoft, Jive, Socialtext, VMWare and Salesforce are the key vendors of Social Software as a Collaborative ERP Toolmarket.

Regional Overview of Social Software as a Collaborative ERP Tool

The North America region holds the largest market share of global Social Software as a Collaborative ERP Tool market. The market is growing extensively in countries such as US and Canada due to the high adoption of modern technologies in order to expand their capacity and opening the new facilities. Microsoft has recently acquired Yammer, a social media company, to improve their Social Software as a Collaborative ERP Tool systems.

The Asia Pacific region is following the North America region and is expected to have the highest growth rate in coming years due to the high demand of Social Software as a Collaborative ERP Tool in countries such as Australia and Japan. 

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In Europe region, the market is witnessing moderate growth rate due to the slow adoption rate of technology. Countries such as Germany and U.K. is contributing massively towards the implementation of Social Software as a Collaborative ERP tool and technologies.